Leadership is changing–for the better. That’s one good thing that will come out of the global crisis.
On Friday I wrote about empathy as a key component of leadership–and got lots of feedback about the post. One senior executive at a Fortune 500 company called me today to say that he shared it with some community leaders in his hometown. “If you can’t empathize, no one will follow you,” this exec told the group. “Even worse, if you’re not empathetic, you’ll make a bad decision.”
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